ShopReview to Instagram

1. Introduction

ShopReview ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ShopReview to Instagram service ("Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, including your name, email address, and payment information when you create an account and subscribe to the Service. When you connect your Shopify store, we access your store domain and product reviews. When you connect your Instagram account, we access your username and account information necessary to publish posts on your behalf. We also automatically collect usage data such as pages visited, features used, timestamps, and device information through cookies and similar technologies.

3. How We Use Your Information

We use your information to provide, maintain, and improve the Service; to process your subscription payments through our payment processor (Stripe); to generate Instagram content from your Shopify reviews using AI; to schedule and publish posts to your Instagram account; to communicate with you about your account and the Service; to detect, prevent, and address technical issues and security threats; and to comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating the Service, including Stripe for payment processing, Shopify for accessing your store data, and Meta/Instagram for publishing posts. We may also disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of the Company, our users, or the public.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data, and you acknowledge that you provide your information at your own risk.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing of your data; to data portability; and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us through the Service's support channels. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. Essential cookies are required for the Service to function properly and cannot be disabled. You can control non-essential cookies through your browser settings, but disabling them may affect the functionality of the Service.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

10. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the Service's support channels.