Terms of Service
Last updated: March 2, 2026
1. Acceptance of Terms
By accessing or using the ShopReview to Instagram service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and ShopReview ("Company," "we," "us," or "our").
2. Description of Service
ShopReview provides a subscription-based platform that enables users to convert Shopify product reviews into Instagram posts through AI-powered content generation and scheduling tools. The Service is provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.
3. Account Registration and Eligibility
You must be at least 18 years of age to use this Service. By registering for an account, you represent and warrant that you are at least 18 years old and that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Subscription Plans and Payment
The Service offers subscription plans billed on a monthly basis. By subscribing, you authorize us to charge your designated payment method on a recurring monthly basis until you cancel. Prices are subject to change with 30 days' notice. All fees are non-refundable except as expressly stated in these Terms or as required by applicable law. You are responsible for all applicable taxes. Failure to pay may result in suspension or termination of your account.
5. Cancellation
You may cancel your subscription at any time through your account settings or the Stripe billing portal. Upon cancellation, your subscription will remain active until the end of the current billing period. No partial refunds will be issued for unused portions of a billing period. We reserve the right to cancel or suspend your account at any time for any reason, including but not limited to violation of these Terms.
6. User Content and Conduct
You retain ownership of all content you submit through the Service, including Shopify reviews and generated Instagram posts ("User Content"). By using the Service, you grant us a limited, non-exclusive, worldwide license to process, transform, and display your User Content solely for the purpose of providing the Service. You represent and warrant that you have all necessary rights and permissions to use and publish the content processed through our Service, including product reviews and associated images. You agree not to use the Service for any unlawful purpose, to infringe on any third party's intellectual property rights, to distribute spam or misleading content, or to interfere with the operation of the Service.
7. Third-Party Services
The Service integrates with third-party platforms including but not limited to Shopify and Instagram (Meta). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or reliability of any third-party service. Changes to third-party APIs or policies may affect the functionality of our Service, and we shall not be liable for any such changes. You are solely responsible for ensuring your use of the Service complies with the terms and policies of all connected third-party platforms.
8. AI-Generated Content
The Service uses artificial intelligence to generate Instagram captions and images from product reviews. AI-generated content may not always be accurate, appropriate, or suitable for your needs. You are solely responsible for reviewing, editing, and approving all AI-generated content before it is published to your Instagram account. We make no warranties regarding the quality, accuracy, or appropriateness of AI-generated content. You agree to review all generated content before scheduling or publishing.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO INCREASED SALES, ENGAGEMENT, OR FOLLOWERS ON INSTAGRAM OR ANY OTHER PLATFORM.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of any third party; (d) any User Content you submit through the Service; or (e) your violation of any applicable law or regulation.
12. Dispute Resolution and Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator, and the decision of the arbitrator shall be final and binding. You agree to waive your right to a jury trial and to participate in a class action lawsuit or class-wide arbitration. Each party shall bear its own costs and expenses in connection with the arbitration, except that the prevailing party may be entitled to recover reasonable attorneys' fees.
13. Intellectual Property
All intellectual property rights in the Service, including but not limited to software, design, text, graphics, logos, and trademarks, are owned by or licensed to the Company. You may not copy, modify, distribute, sell, or lease any part of the Service or its content without our prior written consent. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited right to use the Service in accordance with these Terms.
14. Service Availability and Uptime
We do not guarantee any specific level of service availability or uptime. The Service may be subject to scheduled and unscheduled maintenance, upgrades, or outages. We shall not be liable for any loss or damage resulting from any interruption or unavailability of the Service. Post scheduling is provided on a best-effort basis, and we do not guarantee that posts will be published at the exact scheduled time.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service or by sending you an email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription.
16. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the federal or state courts located in the United States.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.
19. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.
20. Contact Information
If you have any questions about these Terms of Service, please contact us through the Service's support channels.